Rekam Support

Need help? Email kuilong.xia@gmail.com — we usually reply within one business day.

Found a bug or want a feature? Email kuilong.xia@gmail.com, or use Settings → Send feedback inside the app (it attaches your app version and device model automatically).

Common questions

Where are my recordings stored? On your iPhone, inside the app. They are not uploaded for storage.

Does it work with the screen off? Yes. Recording continues in the background and the app shows a notification while it records.

Can I record a phone call? No. iOS does not allow apps to capture call audio. If a call comes in while recording, Rekam pauses and resumes afterwards.

What happens if the app crashes while recording? Audio is saved in short segments, so at most the last few seconds are lost. Reopening the app recovers the recording.

Why is my transcript empty? If nothing was picked up (silent room, covered microphone), Rekam says so instead of guessing. The audio is kept.

How do subscriptions work? Basic (US$4.99/month) includes 120 minutes, Pro (US$9.99/month) includes 400 minutes. Manage or cancel in Settings › Apple Account › Subscriptions.

Does it send messages for me? No. Rekam prepares the text and opens WhatsApp; you still tap send.

Which languages are supported? The interface is available in English, Simplified Chinese, Indonesian, Malay, Vietnamese, Filipino, and Thai. The spoken language is detected automatically.